Thank You
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Final Words
Overall, the Deloitte website appears to follow most of the Nielsen's heuristics for user interface design, but some of the issues like navigation, visuals and a lack of help section may make it a little tough for for users to navigate and find the information they need.
The website's design is simple, and it offers clear feedback and error messages, making it easier for users to use the website effectively for the most part.
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10
Help and Documentation
The website does not have a dedicated help section, which may offer any additional information on various topics, including frequently asked questions, contact information, and support options.
There is no Help or FAQ Section in the footer as well
9
Help users recognize, diagnose, and recover from errors
The website provides clear error messages and instructions for users to follow if an error occurs, making it easier for users to recover from errors.
8
Aesthetic and minimalist desgin
The website's design is can be a little overwhelming for a new user in terms of the amount of information available.
There is also a lack of imagery and icons and it can be a little tricky for a user to go through the huge amount of text.
Too much text forces a user to read a lot which can cause navigational issues
Abstract images like this are more confusing to a visitor
7
Flexibility and efficiency of use
Users can quickly find what they need and navigate the website efficiently, even if they are not familiar with the site.
The website offers different ways for users to access content, including a search bar and a clear navigation menu. Users can also customize their experience by selecting the relevant topics of interest.
Search Bar
Menu with all the services
Footer with all the links at one place
6
Recognition rather than recall
The website provides clear feedback on user actions such as hovering over links or clicking on buttons. The loading indicators are also present, which informs the users that the website is still working.
A click to select the region
Hovering in various sections provides users with all the services that the company has to offer
5
Error Prevention
The website provides confirmation dialogs for actions such as signing up for newsletters and submitting forms, which helps users avoid making unintended errors.
4
Consistency and Standards
The website uses consistent design patterns throughout the website.
There is a consistent use of colors, typography, and layout which makes it easier for users to navigate the website and recognize various elements.
Pic. 1 and Pic. 2 from different pages share similar type of design, typography, colors, etc
Pic. 1
Pic. 2
3
User control and freedom
The website offers a clear navigation menu that allows users to move through the site and access content easily.
Also, there is a search bar which enables users to search for specific information on the website.
2
Match between system and the real world
The website provides clear feedback on user actions such as hovering over links or clicking on buttons. The loading indicators are also present, which informs the users that the website is still working.
1
Visibility of system status
The website provides clear feedback on user actions such as hovering over links or clicking on buttons. The loading indicators are also present, which informs the users that the website is still working.
A heuristic is a fast and practical way to solve problems or make decisions.
Heuristic principles are used when concise guidelines don't exist, but overarching ideas can be used to evaluate a system and problem solve for optimal solutions. Due to the lack of specificity in UI and UX design, heuristic methods help efficiently identify problems and make decisions.
What are Heuristics Principles?
About Deloitte
Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte currently has approximately 330,000 people in more than 150 countries and territories.
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Deloitte
Heuristics
Evaluation
Akshat Srivastava
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